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服务范围

提供一站式纸箱包装生产解决方案制定,以及售后问题处理.

常见问题

Product FAQs

我们收集了一些常见问题解答,以帮助您更好地了解我们的公司、能力、产品和服务。

We have compiled some frequently asked questions to help you better understand our company, capabilities, products, and services.

你们是工厂还是贸易商?

昌腾机械自有生产厂区,属于源头制造厂家,可实地进厂考察生产流程,定制、生产、安装售后一站式自营服务。

Changteng Machinery has its own production facility and is a source manufacturer. Customers can visit the factory to observe the production process, and we offer one-stop self-operated services including customization, production, installation, and after-sales service.

设备整机质保年限、售后维修响应时效?

整机享有一年质保服务,国内客户报修后 24 小时即可上门维修处理。

The entire machine is backed by a one-year warranty service, and domestic customers can enjoy on-site maintenance and repair within 24 hours after submitting a repair request.

交货周期多久,能否上门安装调试培训?

交货周期20-30天,我公司提供上门安装调试服务,并且包含培训技术服务。

The delivery cycle is 20-30 days. Our company provides on-site installation and debugging services, including training and technical services.

有没有同行业成熟合作案例?

我们在国内很多省份有众多案例,需要确定您要了解哪款纸箱设备?我们会就近安排案例考察服务。

We have numerous cases in many provinces in China. Could you please specify which type of carton equipment you are interested in? We will arrange a case study visit nearby.

是否支持现场试机验收?

答:提供现场试机验收服务

需要提前沟通试机验收的各项安排,我方车间提供纸箱设备试机服务。

Answer: We provide on-site machine testing and acceptance services

We need to communicate in advance about the arrangements for machine testing and acceptance. Our workshop provides carton equipment testing services.

纸箱设备过了质保期还有保修服务吗?

我们的产品整机质保一年(易损件和消耗件除外),质保期过后提供终身维修服务。

Our product comes with a one-year warranty for the entire machine, and after the warranty period, we provide lifelong repair services.

相关资料

我们的目录涵盖了公司概况、能力、产品和应用,帮助您更好地了解我们公司及服务。

Our catalog covers our company profile, our capabilities, our products and applications to help you know better about our company and our services.